Refund Policy

Refund Policy Template

Last modified: 10/04/2024
Introduction


"Retani Consults " is committed to your satisfaction. If you have purchased digital/hard goods/subscription from  Retani Consults and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 14 days of the original purchase date.


Refunds of Hard Goods:


To be eligible for return and refund, the following steps must be taken:

1. Refund must be requested in writing by contacting info@retaniconsults.com
2. Request of refund must be made within 14 days of the original purchase date
3. Hard goods must be returned to Retani Consults immediately, according to the instructions you will receive once contacting info@retaniconsults.com as directed in step 1.
4. The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Retani Consults sole, reasonable discretion.

Non-returnable Items:


The following items are non-returnable as stated at the time of purchase on https://retaniconsults.com

• Code downloaded after 14 days
• Items on discount

Refunds of Digital/Subscription Based Goods:


To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:

1. Refund must be requested in writing by contacting info@retaniconsults.com
2. Request of refund must be made within 30 days of the original purchase date

Retani Consults is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Retani Consults at info@retaniconsults.com for any questions related to our policy, or simply to let us know how we can help. 


Retani Consults
Triq Manwell Mangro Marsalforn, Gozo
Iz-zebbug, Malta MFN1424
info@retaniconsults.com
+35699361326
https://retaniconsults.com